A ComCare+ user is typically a family member or medical practitioner who only needs to view a single or multiple Clients' data.
A ComCare+ user can access selected clients' Individual Client Card (ICC) on any personal device via the Ensign app or a PC web browser. Click on the ComCare+ User(s) button (circled) on the side bar for a list of all users with access to clients in the facility. Click on Add User (circled) to create a new account.
Clicking Add User will cause this box to appear.
After populating this field click Next.
The ComCare+ account requires a Title, First Name and Last Name for the user.
Use the Relationship drop down menu to specify if the user is related to the client, an authorised medical practitioner or has another reason to be granted access.
The Manage Client drop down menu can select the required clients that the ComCare+ User needs to access.
Upon clicking Save an e-mail will be sent to the address specified. A password will be generated for account security.
As access to Clients is added or removed to the account an e-mail will be sent to the user's address notifying them of changes.
